Automotive Parts & Accessories
E-Motive has over 25 years of experience selling and managing motor brands on multiple online marketplaces and providing ecommerce services for web stores. We are intimately familiar with the customer journey.
Home & Garden Ecommerce Services
E-Motive has proven success guiding
multichannel home and garden brands to gain marketplace success by conquering new markets and geographies.
Sports & Leisure Ecommerce Services
Sports & Leisure is forecasted to accelerate its growth in 2021. E-Motive supports you to prepare for the shop of the future and excel on online marketplaces.
Ecommerce services - the key to success
Control your brand online
We will help you take back control of your online marketplace presence so you can promote your brand directly, rather than relying on third parties who have a host of other brands and conflicts to manage.
Get your data D2C ready
B2B data is about your products, with the dynamic evolution of ecommerce the same magnitude of importance needs to be attributed to your D2C data. Our optimization teams and technologies can support you.
Grow incremental revenues
Buying patterns are moving online to serve consumers, business buyers and your competitors. Marketplaces and web stores can drive additional revenues which don’t erode your current channels.
Avoid channel conflict
We help navigate online channel conflict, so you don't have to. Critically we understand this! Our marketplace experts build strategies designed to avoid conflict and support growth through multiple channels.
Accelerate your time to market
Adding vast numbers of part listings with high-quality data is very time-consuming and new marketplaces are a steep learning curve. We’re already doing this many times over and we know the fast track.
Go multichannel for resilience
Spread your risk and become resilient overcoming adverse factors outside of your control. Being on multiple online marketplaces further insures your business and provides access to new customers.
Ecommerce services tailored for you
We understand data is the key to selling. That is why, we have gathered a team of highly trained ecommerce specialists who will build, enhance and optimize your data, to ensure it matches the requirements for each individual marketplace. We are experts at converting B2B data to D2C data and optimizing data for multiple marketplaces.
Data building
- Crafting clear and concise product titles
- Creating product focused descriptions
- eBay item's specifics
- Product images (to specify - not photography)
- Amazon bullet points
- A+ Content
Data optimization
- Researching targeted keywords
- Crafting keyword-rich product titles
- Ensuring data correctness & coherency
- Fleshing out product description
- Writing detailed bullet points
- Completing item specifics list
- Uploading the most dynamic images
We can provide you with full customer support covering all marketplaces that will answer any questions your clients might have both pre and post-sale. This will be conducted by qualified professionals in the languages you require. We begin by agreeing on the rules of engagement to ensure full alignment with your standards and processes.
Customer service
- Agreement of "Rules of Engagement"
- Full pre-sales and post-sales support
- Localized language
- Provide world class customer experience
- Integrate into your existing process
- Brand alignment and experience
Reputation management
- Feedback management
- Removing defamatory feedback
- Addressing incorrect feedback
- Resolving marketplace issues if they arise
- Account management
- Ensure stores are top rated
- Removing defect related to the account health
- Recovery of suspended marketplace stores
Our full end-to-end marketplace services ensure you have everything essential to prepare you for the shop of the future. From building the best-optimized data to complete store management and full customer support. Combining data building, optimization with customer service to manage your marketplace presence.
Full service
- Data building & optimization
- Full multilingual customer service
- Reputation management
- Data optimization and indexing
- Brand and marketplace management
- Promotion and advertising management
- Expansion onto further marketplaces
- Listing platform or management of existing
- Growth manager
Why use our ecommerce services
- Proven experience delivering growth
- Expertise on leading software platforms
- Deep understanding of marketplace customer journeys
- Leading converter of B2B to direct to consumer (D2C) data